Privacy Policy

Last Updated: 18 October 2026

At SCENTIS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect your name, phone number, email address, delivery address, and order details when you make a purchase or contact us.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders.
Communicate order updates and respond to enquiries.
Improve our website, products, and customer experience.
Prevent fraudulent transactions and protect our business.

3. Information Sharing

We do not sell your personal information. We may share necessary details with trusted courier companies, payment providers, and service partners to fulfil your orders and operate our website.

4. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, or disclosure. However, no online system can guarantee complete security.

5. Cookies

Our website may use cookies to improve functionality, understand website usage, and enhance your browsing experience. You can manage cookies through your browser settings.

6. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and record-keeping requirements.

7. Policy Updates

SCENTIS reserves the right to update this Privacy Policy when necessary. Any changes will be published on this page.

8. Contact Us

For questions about this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

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